01 · Diagnostic
Systems and technology diagnostic for unclear operational problems.
A bounded Systems & Technology Diagnostic that turns an unclear operational problem into prioritised recommendations, a proposed solution, and a high-level implementation roadmap.
The problem
What this engagement needs to resolve.
Important work is spread across spreadsheets, inboxes, personal devices, and undocumented knowledge, making the next software decision difficult to scope.
Deliverable
A current-state view, material problems, prioritised recommendations, a proposed solution, and a high-level implementation roadmap.
Client input
Access to the people who do the work, the systems they use, and evidence of where the current process fails.
Commercial shape
A clear starting point, then a responsible scope.
- Commercial starting point
- From £3,000 following a free initial fit call.
- Duration
- A bounded review planned around one or two stakeholder sessions.
What is covered
The practical shape of the engagement.
The exact scope is agreed around the operational outcome, the systems involved, and the evidence needed to accept the work.
- 01
One or two stakeholder sessions
- 02
Existing systems and workflow review
- 03
Material problem identification
- 04
Prioritised recommendations
- 05
Proposed solution
- 06
High-level implementation roadmap
Scoping questions
Questions before assumptions.
- Where does work wait?
- What evidence is hard to find?
- Which handoffs depend on rekeying?
- What must remain human-reviewed?
What changes the scope
- Number of workflows and stakeholders
- Access to existing systems and data
- Any separately scoped architecture, specification, security, or code review
Related routes