How this website handles your information.

Who is responsible

Wolsten Studios determines how project-enquiry information submitted through this website is used. Wolsten Studios is registered with the Information Commissioner's Office under reference ZC142265; the supplied certificate records expiry on 07 May 2027.

Project conversations

Conversation messages are sent to the Wolsten Studios server so the project guide can screen the request, ask relevant questions, and produce a grounded reply. When AI mode is configured, messages are processed by the selected AI provider. The integration supports Anthropic as the preferred provider and OpenAI as an alternative; without either provider it uses a deterministic guided flow.

A copy of the conversation and its structured project context is stored in your browser for up to 24 hours so the conversation can continue. Resetting the project conversation removes that browser copy. Do not submit passwords, credentials, private keys, or sensitive personal data.

Contact details and CRM follow-up

The project guide asks for contact details only after enough project context has been collected. A contact or deal record is sent to HubSpot only when you provide those details and explicitly consent to project follow-up. HubSpot receives the contact details and a structured project summary; the raw chat transcript is not sent to the CRM.

Abuse prevention and site storage

The assistant and lead routes derive a pseudonymous request identifier from network and browser request information to apply abuse limits. This identifier is not added to the CRM. The current site does not load marketing analytics or advertising pixels and does not use marketing cookies.

Questions and requests

To ask how enquiry information has been used, or to request that Wolsten Studios reviews, corrects, or deletes information associated with an enquiry, start a privacy request through the contact route and avoid including sensitive data in the first message.